Payment Policy:
We accept all major credit cards and E-checks thru Paypal. Paypal is a service that allows you to securely pay using your Visa, Discover, American Express or Master Card.
Money Orders and checks are also welcome.
Payments are due at the time of purchase if using Paypal. Customers preferring to send a check or money order, payments must be received within 7 days of purchase. If payment is made by check, purchase will not be shipped until check clears. If paying by check or money order and payment not received within 7 days the item will be added back into our inventory and re-listed.
Thanks for your understanding!
*** Florida Sales Tax of 7% will be added to all orders in Florida.
***International customers ~ Paypal only please.
Privacy:
The Roseberry Cottage respects your privacy and will not disclose any information you provide us.
Shipping Policy:
The shipping charge calculated at checkout is for items shipped within the continental United States only. All others, including Alaska, Hawaii and International customers, please e-mail us to request shipping charge.
We use US Priority Mail or Fed Ex Ground depending on the size and weight of item. Some items are oversized and can not be shipped internationally, please check with us prior to purchase.
Shipping charge includes insurance for the value of item and delivery confirmation.
Any significant overcharge on shipping will be cheerfully refunded.
Return Policy:
As most of our items are antique, vintage or custom made, all sales are final and non-returnable.
Please note that our antique and vintage items are not new and are offered to you in “as found” condition. Some pieces may have flaws or imperfections which only add to the timeworn charm and character of the piece. We carefully inspect each piece and we disclose any flaws or imperfections in the item description, so you the buyer can make an informed decision regarding purchase. Please e-mail us with any questions you may have prior to purchase.
Wish List:
If you are looking for a particular item please e-mail us and we will do our best to try to find it for you.
Contact Us:
Carol Jandreau
3110 King John Place
Seffner, Florida 33584
(813) 661-4190
E-mail – cjandreau1@verizon.net
Thank you for taking the time to read our information. We look forward to doing business with you!